AF Electrical ​

Privacy Policy
Effective Date: 1st September 2025

1. Introduction

At AF Electrical, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website afelectrical.uk, contact us, or use our services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

AF Electrical (“we”, “our”, “us”) is a UK-based electrical services provider.
Our contact details:

• Business name: AF Electrical

• Email: adfrancey@btinternet.com

• Phone: +44 7703 858201

• Postal Address: 1 Burnside, Saintfield, Ballynahinch, County Down, Northern Ireland, BT24 7LG

3. What Information We Collect

We may collect the following types of information:

• Personal details: name, email address, phone number, address (when you contact us or request a quote).

• Technical data: IP address, browser type, device type, pages visited, and cookies (to improve website performance).

• Service data: information about electrical work requested, project details, and communications.

4. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotes.

• Deliver electrical services you request.

• Communicate with you about appointments, updates, or support.

• Improve our website and customer service.

• Comply with legal and regulatory obligations.

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent (when you opt in to receive marketing communications).

• Contract (to provide services you have requested).

• Legal obligation (to keep business records for tax or regulatory purposes).

• Legitimate interests (to improve services and ensure website security).

6. Sharing Your Information

We do not sell your data. We may share your information with:

• Service providers (e.g. web hosting, email providers) who help run our business.

• Professional advisers (accountants, insurers, legal).

• Regulators or authorities if required by law.

All third parties are required to respect the security of your data and comply with data protection laws.

7. Data Storage & Security

• Your data is stored securely on UK or EEA servers (or equivalent safeguards if outside the UK).

• We use technical and organisational measures to protect data from loss, misuse, or unauthorised access.

• We retain personal data only as long as necessary for business, legal, or tax purposes.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data (where applicable).

• Restrict or object to processing.

• Request data portability.

• Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at adfrancey@btinternet.com.

9. Cookies

Our website uses cookies to improve functionality and user experience.

• Essential cookies: required for website operation.

• Analytics cookies: help us understand site usage (only used with consent).
  You can manage cookies through your browser settings. For more details, see our Cookie Policy [link to cookie policy page].

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy policies or practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

• Email: adfrancey@btinternet.com

• Phone: +44 7703 858201

• Address: 1 Burnside, Saintfield, Ballynahinch, County Down, Northern Ireland, BT24 7LG

If you are not satisfied, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO)